STRATEGI PENINGKATAN EFISIENSI LAYANAN PUSAT LOGISTIK BERIKAT MELALUI PENDEKATAN SWOT
DOI:
https://doi.org/10.31092/jpbc.v9i1.3269Keywords:
Pusat Logistik Berikat, Efisiensi Logistik, Analisis SWOTAbstract
The Bonded Logistics Center (PLB) has been a strategic government policy since 2016 aimed at reducing logistics costs and accelerating dwelling time. Although it has shown positive impacts—such as improved delivery efficiency and reduced logistics expenses—Indonesia still faces significant national logistics challenges. The country’s logistics cost ratio stands at 23.5% of GDP, far higher than that of Malaysia and Singapore. Additionally, Indonesia's Logistics Performance Index (LPI) dropped from 46th in 2018 to 63rd out of 139 countries in 2023. This study aims to identify internal and external factors affecting PLB performance and to formulate efficiency enhancement strategies using SWOT analysis. The method employed is qualitative bibliometric analysis, focusing on regulations, infrastructure, facilities, and operational aspects of PLB. The results indicate that while PLB contributes to national logistics efficiency, further optimization is necessary. Recommended strategies include the utilization of AI and Big Data technologies, development of Cold Chain and Halal Logistics services, integration of the CEISA 4.0 system, and streamlining of cross-sector regulations. All proposed strategies align with the Strategic Plan of the Directorate General of Customs and Excise (DJBC) 2020–2024, which targets the strengthening of a digital-based logistics system and the positioning of PLB as a competitive regional distribution hub.
References
Annisa. (2024, January 25). Cold Chain Logistics: Pengertian, Proses, dan Cara Mengoptimalkan. McEasy. https://www.mceasy.com/blog/bisnis/manajemen-pengiriman/cold-chain-logistics-pengertian-proses-dan-cara-mengoptimalkan/
Ardiansyah, M. R., Kuncoro, A., Allfonso, A. D., Aisyah, S. N., & Yunita, V. (2024). Literatur Review?: Peran Sistem Just In Time ( JIT ) Terhadap Efisiensi Operasional Perusahaan Di Indonesia. SENMABIS – Seminar Nasional Manajemen Dan Bisnis. https://prosiding.senmabis.nusaputra.ac.id/index.php/prosiding/article/view/172
Asstra. (2024, June 26). What is Just-in-Time (JIT) logistics? Is it worth considering? . International Shipping and Transporting Company | AsstrA. https://asstra.com/blog/jit-logistics/#:~:text=Just%20in%20Time%20(JIT)%20logistics,organization%20and%20increased%20production%20efficiency.
Bea Cukai Batam. (2024, June 19). Uji Coba CEISA 4.0 BETA 2 . @bcbatam. https://www.instagram.com/bcbatam/p/C8ZREIqhBzh/?img_index=1
Budilaksono, A. (2019). Trade Facilitation, Bonded Logistic Centre and Logistic Cost. In Customs Research and Applications Journal-CRAJ | (Vol. 126). https://doi.org/10.31092/craj.v1i1.32
Budiyanti, E. (2023). Upaya Meningkatkan Kinerja Logistik. Kajian Singkat Isu Aktual dan Strategi Pusat Analisis Keparlemenan Badan Keahlian DPR RI, 15(23), 11-15. https://berkas.dpr.go.id/pusaka/files/info_singkat/Info%20Singkat-XV-23-I-P3DI-Desember-2023-219.pdf
Didiet Rahmat Hidayat, R., Iqbal Firdaus, M., Lesmini, L., Sugiharti, E., & Dwi Handayani, L. (2018). Perbedaan Waktu Clearence Impor Sebelum dan Sesudah Implementasi Pusat Logistik Berikat (PLB). Jurnal Logistik Indonesia, 2(1), 1. http://ojs.stiami.ac.id
Direktorat Jenderal Bea dan Cukai. (2020). Draft Rencana Strategis Direktorat Jenderal Bea dan Cukai 2020–2024. https://repository.beacukai.go.id/office/2020/04/8c38bd828ffc62691ac61a72361e9d24-lampiran-iii-draft-renstra-djbc-2020-2024-260320.pdf
Direktorat Jenderal Bea Cukai. (2021, April 6). CEISA 4.0 Hadir, Bea Cukai Sempurnakan Layanan. Beacukai.Go.Id. https://www.beacukai.go.id/berita/
Direktorat Jenderal Bea dan Cukai. (2023). Peraturan Direktur Jenderal Bea dan Cukai Nomor PER-23/BC/2023. https://perpajakan.ddtc.co.id/sumber-hukum/peraturan-pusat/peraturan-direktur-jenderal-bea-dan-cukai-per-23bc2023
ESCAP. (2024). United Nations Economic And Social Commission For Asia And The Pacific Study On Smart Port Reforms And Port Digitalization In Asia And The Pacific Study On Smart Port Reforms And Port Digitalization In Asia And The Pacific 2 Acknowledgement.https://www.unescap.org/sites/default/d8files/event-documents/Nov29-30_Study-on-smart-port-reforms-n-port-digitalization-AP.pdf
Farid Nur, M., & Nashir, A. (2021). Analisis Kebijakan Impor Ban dan peluang Bisnis Jasa Pusat Logistik Berikat di Perusahaan Logistik PT Puninar Jaya Jakarta. Jurnal Administrasi Bisnis, 1(5), 415–424. http://ojs.stiami.ac.id/index.php/JUMABI
Hakam. (2020). Peneliti FEB UGM Kaji Dampak Ekonomi Kehadiran Pusat Logistik Berikat Indonesia. https://ugm.ac.id/id/berita/20539-peneliti-feb-ugm-kaji-dampak-ekonomi-kehadiran-pusat-logistik-berikat-indonesia/
Handayani, L. D., Didiet, R., & Hidayat, R. (2018). The Role of Bonded Logistics Center to Establish Indonesia as The Hubof Cold Chain and Halal Logistics Business. Advances in Engineering Research (AER), 147, 704–713. https://10.2991/grost-17.2018.61
Haryana, A. (2016). Peran Pusat Logistik Berikat (PLB) Dalam Menurunkan Dwelling Time di Pelabuhan Indonesia. https://www.researchgate.net/publication/312377102
Haryana, A., Prabowo, D. W., Nuryati. Y, Cahyono, R. T., & Setiawan, R. B. (2017). Evaluating of The Benefits of Bonded Logistic Center in Suporting Industry Competitiveness. https://www.researchgate.net/publication/321211108_Evaluation_of_The_Benefits_of_Bonded_Logistic_Center_in_Supporting_Industry_Competitiveness
Hidayat, R. D. R., Dwi Handayani, L., Sugiharti, E., Iqbal Firdaus, M., & Lesmini, L. (2017). The Import Shipment Dwelling Time Comparison Before And After Using Pusat Logistik Berikat (PLB) or The Bonded Logistics Center Facility. https://scholar.google.co.id/citations?view_op=view_citation&hl=en&user=VIeiHLIAAAAJ&citation_for_view=VIeiHLIAAAAJ:qjMakFHDy7sC
Hidayat, R. D. R., Firdaus, M. I., Lesmini, L., Sugiharti, E., & Handayani, L. D. (2018). Perbedaan Waktu Clearance Impor Sebelum Dan Sesudah Implementasi Pusat Logistik Berikat (Plb). Jurnal Logistik Indonesia, 2(1), 1–8. https://doi.org/10.31334/jli.v2i1.213
Hidayat, R. D. R., Jayasakti, R. F., Rahmawati, A., & Marina, S. (2020). Kebutuhan Halal Certified 3rd Party Logistics (3PL) Untuk Menunjang Halal Tourism. Jurnal ALTASIA, 2(2), 266–274. https://journal.uib.ac.id/index.php/altasia/article/view/595/498
Hukumonline. (2024, August 21). Introducing CEISACare and the AI-Based TANYA CEISA Virtual Assistant: New technology services at the Directorate-General of Customs and Excise.Pro.Hukumonline.Com. https://pro.hukumonline.com/a/lt66c55f22c5e9a/introducing-ceisacare-and-the-ai-based-tanya-ceisa-virtual-assistant--new-technology-services-at-the-directorate-general-of-customs-and-excise/
INSW. (2025). Lembaga National Single Window. Insw.Go.Id. https://insw.go.id/
Isnaeni, N. S., & Susanto, N. (2021). Penerapan Metode Class Based Storage Untuk Perbaikan Tata Letak Gudang Barang Jadi (Studi Kasus Gudang Barang Jadi K PT Hartono Istana Teknologi). E-Journal UNDIP. https://ejournal3.undip.ac.id/index.php/ieoj/article/download/33663/26750
Kementerian Perhubungan Republik Indonesia. (2024, October 16). Presiden Resmikan Jalan Tol Indrapura-Kisaran, Arus Logistik Ke Pelabuhan Kuala Tanjung Akan Semakin Cepat. Dephub.Go.Id. https://dephub.go.id/post/read/presiden-resmikan-jalan-tol-indrapura-kisaran,-arus-logistik-ke-pelabuhan-kuala-tanjung-akan-semakin-cepat
Kementerian Keuangan (2018). Peraturan Menteri Keuangan Nomor 28/PMK.04/2018 Tahun 2018 tentang Perubahan atas Peraturan Menteri Keuangan Nomor 272/PMK.04/2015 Tentang Pusat Logistik Berikat.
Kementerian Keuangan (2015). Peraturan Menteri Keuangan Nomor 272/PMK.04/2015 Tentang Pusat Logistik Berikat.
LNSW. (n.d.). Gambaran NLE. Portal - NLE. Retrieved June 26, 2025, from https://nle.insw.go.id/overview
Martua Sihombing, T. (2020). Analisis Simulasi Perancangan Sistem Proses Bisnis pada Pusat Logistik Berikat. Jurnal Manajemen Logistik Dan Transportasi, 6(2), 125–132. https://eprints.ulbi.ac.id/27/
Nashrullah, N. (2025, January 7). Halal Logistic dan Cold storage Peroleh Sertifikasi Halal. Republika. https://khazanah.republika.co.id/berita/spq6xs320/halal-logistic-dan-cold-storage-peroleh-sertifikasi-halal
Noviandira, N. A. (2023). Tinjauan Terhadap Pengawasan atas Pusat Logistik Berikat dalam Implementasi Konsep “Trust and Verify” pada Kantor Pengawasan dan Pelayanan Bea dan Cukai Tipe Madya Pabean A Marunda [Karya Tulis Tugas Akhir]. Politeknik Keuangan Negara STAN). http://eprints.pknstan.ac.id/2495/1/Cover_Nadhifah%20Ayu%20Noviandira_3022210006.pdf
Nugraha, W. A., Budiarto, U., & Amiruddin, W. (2015). Analisa Waktu Bongkar Muat Kapal Peti Kemas Pada Terminal III Pelabuhan Tanjung Priok Jakarta. Jurnal Teknik Perkapalan, 3(4), 524. https://ejournal3.undip.ac.id/index.php/naval/article/view/10530
Nurdewanto, R., Farrasiga, D. W., Hidayat, R. D. R., & Widiyanto, W. (2019). The Advantages of Applying the Bonded Logistic Center (BLC) to Streamline the Logistics Process in The Company at PT . Agility. Advances in Transportation and Logistics Research (ALTR), 2(1), 383–391. http://proceedings.itltrisakti.ac.id/index.php/ATLR/article/view/190
Nurdiana, D. S. (2018). Pusat Logistik Berikat Dalam Upaya Pemangkasan Dwelling Time Di Pelabuhan Tanjung Priok. [Undergraduated Thesis]. Universitas Brawijaya. https://repository.ub.ac.id/id/eprint/165574/1/Dhika%20Sudi%20Nurdiana.pdf
Nurrasyah, A. S. (2022, October 7). Mengenal INSW Lebih Dekat. Klc2.Kemenkeu.Go.Id. https://klc2.kemenkeu.go.id/kms/knowledge/mengenal-insw-lebih-dekat-048065a1/detail/
Panca Kusuma. (2024). Apa itu Pusat Logistik Berikat? Kenali manfaat dan pilih yang terpercaya. PT Panca Kusuma Raya. https://panca-kusuma.com/apa-itu-pusat-logistik-berikat-kenali-manfaat-dan-pilih-yang-terpercaya/
PELINDO. (2020, May 26). Artificial Intelligence di Dunia Maritim, Apa Mungkin? Pelindotpk.Co.Id. https://www.pelindotpk.co.id/en/maritim-world/artificial-intelligence-di-dunia-maritim-apa-mungkinIBM
People’s Republic of China. (2023). Compendium of Smart Customs Practices for APEC Economies. https://www.apec.org/docs/default-source/groups/sccp/compendiumofsmartcustomspracticesforapececonomies_0424.pdf?sfvrsn=acc161e1_2.
PierNext. (2023, November 5). Will AI take over port management? Piernext.Portdebarcelona.Cat. https://piernext.portdebarcelona.cat/en/technology/will-ai-take-over-port-management/
Primadini, I., & Gunadi. (2023). Analisis SWOT Terhadap Kebijakan Pajak Digital di Indonesia. Jurnal Riset Akuntansi Dan Perpajakan, 33–47. https://doi.org/10.35838/jrap.2023.01
Rahayu, S., & Santoso, E. (2023). Efisiensi Tata Letak Gudang Penyimpanan Barang Jadi dengan Metode Class Based Storage di PT. XYZ. Proceeding Mercu Buana Conference on Industrial Engineering, 5, 262–272. https://dx.doi.org/10.22441/MBCIE.2023.029
Rahayu, S. T., & Nurkhamid, M. (2020). Efisiensi Biaya Logistik dengan Fasilitas Kepabeanan Pusat Logistik Berikat?: Impian atau Kenyataan?? Jurnal Prespektif Bea Dan Cukai, 4(1), 36–50. https://doi.org/10.31092/jpbc.v4i1.763
Rahman, F. (2023). Analisis Uji Beda Waktu Layanan Fasilitas Pelayanan Segera (Rush Handling) Sebelum dan Sesudah Penggunaan Aplikasi CEISA Rush Handling pada Kantor Pelayanan Utama Bea dan Cukai Tipe C Soekarno Hatta [Karya Tulis Tugas Akhir]. Politeknik Keuangan Negara STAN. http://eprints.pknstan.ac.id/view/year/2023.default.html
Rahman H, A. (2024, July 9). Pengusaha Bingung soal Aturan Impor, Ganti-Ganti Terus. Liputan6.Com. https://www.liputan6.com/bisnis/read/5638071/pengusaha-bingung-soal-aturan-impor-ganti-ganti-terus?page=3
Ramdhan, W. J. (2024). Usulan Perbaikan Tata Letak Penyimpanan Pada Gudang PLB PT XYZ Menggunakan Metode Class Based Storage [Undergraduate Thesis]. Universitas Bakrie.
Ratnaningsih, D. (2018). Analisis Dampak Penerapan Kebijakan Pusat Logistik Berikat terhadap Impor?: Studi Kasus Bahan Baku Kapas Industri Tekstil [Undergraduated Thesis]. Institut Teknologi Sepuluh November. https://repository.its.ac.id/50556/
Riadi, A., & Sunaryo. (2023). Bonded logistics center and its impact on national automotive manufacturing industry. Jurnal Teknik Mesin Indonesia, 18(1), 11–16. https://doi.org/10.36289/jtmi.v18i1.416
Riadi, A., & Depitasari, D. (2025). Analysis of The Implementation of Bonded Logistics Center (PLB) on Port Performance. Transactions on Maritime Science, 14(1). https://doi.org/10.7225/toms.v14.n01.w01
Ricardianto, P., Suhalis, A., & Sirait, D. P. (2018). Integrasi antara Dwelling Time dan Bongkar Muat Peti Kemas Pelabuhan Tanjung Priok Integration Between Dwelling Time And Loading-Unloading at Tanjung Priok Port. 05(03). https://doi.org/10.25292/j.mtl.v5i2.237
Republik Indonesia (2015). Peraturan Pemerintah (PP) Nomor 85 Tahun 2015 tentang Perubahan Atas Peraturan Pemerintah Nomor 32 Tahun 2009 Tentang Tempat Penimbunan Berikat
Rosdiana, H., & Tambunan, M. R. U. D. (2018). Bonded Logistic Center: Policy Analysis on Perspective Supply Side Tax Policy on Shipyard Industry. Atlantic Press. https://doi.org/10.2991/icoposdev-17.2018.1
Sariguna, P., Kennedy, J., Anggunsari, R., Ltobing, S. J., & Nomleni, A. P. W. (2020). Peran Pusat Logistik Berikat dan Syarat Pendiriannya dalam Mendukung Pengembangan Supply Chain di Indonesia. Jurnal IKRA-ITH Ekonomika, 2(2), 46–53. https://journals.upi-yai.ac.id/index.php/IKRAITH-EKONOMIKA/article/view/579
Setiawan, K., Lusiantoro, L., & Sahadewo, G. A. (2021). Evaluasi Proses Bisnis dan Dampak Ekonomi Pusat Logistik Berikat Indonesia. https://mlrp.feb.ugm.ac.id/2021/05/evaluasi-proses-bisnis-dampak-ekonomi-pusat-logistik-berikat-indonesia/
Soesilo, N. I. (2002). Manajemen Strategik di Sektor Publik (Pendekatan Praktis) Buku 2. Universitas Indonesia.
Sibarani, A. N., Kumaat, R. J., Mandeij, D., Pembangunan, J. E., Ekonomi, F., & Bisnis, D. (2023). Analisis Pengaruh Pusat Logistik Berikat dan Kurs Terhadap Ekspor Perusahaan Importir Pengguna Fasilitas Pusat Logistik Berikat. Jurnal Berkala Ilmiah Efisiensi, 23(8), 133–144. https://ejournal.unsrat.ac.id/v3/index.php/jbie/article/view/50625
Suharyanto. (2017). Peranan Biaya Logistik dalam Estimasi Biaya Produksi dan Peningkatan Laba Perusahaan. 11(1). https://ejournal.poltektedc.ac.id/index.php/tedc/article/download/212/159/
Sumaardiyasa, I. G. N., & Pohan, C. A. (2021). Pengaruh Pusat Logistik Berikat, Insentif Fiskal Dan Dwelling Time Terhadap Efisiensi Biaya Logistik Pada Kantor-Kantor Pengawasan Dan Pelayanan Bea Dan Cukai Tipe Madya Pabean A Tangerang Tahun 2019. Jurnal Ilmu Adminidtrasi Publik, 1(2), 157–168. https://doi.org/10.31334/jiap.v1i2.2699
Supply Chain Indonesia. (2018, February 7). Halal Logistic & Cold Storage Kewalahan Layani Permintaan Jasa Pendingin Komoditas. Supply Chain Indonesia. https://supplychainindonesia.com/halal-logistic-cold-storage-kewalahan-layani-permintaan-jasa-pendingin-komoditas/
Surono. (2011). Fasilitas Kepabeanan?: Suatu Upaya Pemberian Kemudahan dan Insentif Fiskal Bagi Industri dan Perdagangan. Pusat Pendidikan dan Pelatihan Bea dan Cukai, Badan Pendidikan dan Pelatihan Keuangan.
Triwicaksono, R. (2018). Analisis Dampak Penerapan Pusat Logistik Berikat terhadap Ekspor Crude Palm Oil (CPO) Indonesia [Undergraduated Thesis]. Institut Teknologi Sepuluh November. https://repository.its.ac.id/56058/
Uniair Cargo. (2024, November 5). Berapa Lama Waktu yang Dibutuhkan untuk Customs Clearance di Indonesia? https://www.uniaircargo.co.id/blog/berapa-lama-waktu-yang-dibutuhkan-untuk-customs-clearance-di-indonesia-603
World Bank Group. (2025). Logistic Performance Index (LPI). https://lpi.worldbank.org/international/scorecard/radar/C/IDN/2023
Yanuar, Y. (2024, December 12). Asosiasi Logistik Nilai Tarif Tol Cibitung-Cilincing Kemahalan, Ini Jalan Bebas Hambatan Siapa? Tempo. https://www.tempo.co/ekonomi/asosiasi-logistik-nilai-tarif-tol-cibitung-cilincing-kemahalan-ini-jalan-bebas-hambatan-siapa--1180343
Yoewono, E. (2017). The Use of Bonded Logistic Center To Improve Efficiency in Indonesia Oil and Gas Industry. Joint Convention Malang, Jcm. https://journal.iatmi.or.id/index.php/ojs/article/view/103
Downloads
Published
How to Cite
Issue
Section
License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors can enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) before and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
